BCHD Management seminar

Seminar on making inroads to Thailand and Indonesia

The current state of Japanese overseas businesses (service industry)

The current state of Japanese overseas businesses (service industry) BC Holdings Co.,Ltd. a company specializing in consulting related to store management, has established its own restaurant brand in Thailand as a test case, carrying out everything from product development to materials procurement and staff hiring, to accumulate know-how regarding store management overseas. We are also carrying out support for overseas expansion of a fitness club.
We have provided support for a number expansions into Indonesia and built a store of knowledge on everything from making initial inroads to store operations.
In this seminar we will convey the tips and we have garnered from overseas expansion into Thailand and Indonesia and our store management know-how.
This is an age where only doing business within Japan is considered risky. This seminar is perfect for managers considering expanding into Thailand or Indonesia were reliable growth can be maintained with fast decision-making.

BCHD Yushijuku "Muji's personnel cultivation method".

-The secrets to achieving a 5% attrition rate and creating a "rewarding company"-

"Mujirushi Ryohin" has realized a V-shaped turnaround after falling into the red and continues to expand globally.
Mujirushi Ryohin's top talks about "a system which cannot fail to ensure employee growth".
Why focus on personnel transfers? Why use new employees as store managers? Should the content of overseas training be decided by the trainee?
Conveys a mentality of carrying out work without depending on idealism.

Lecturer career outline: Tadamitsu Matsui (Ryohin Keikaku Co., Ltd. Chairman)

Born in 1949 in Shizuoka Prefecture. Ryohin Keikaku Co., Ltd. Chairman and Representative Director. Graduated from Tokyo University of Education (Present day University of Tsukuba) Gymnastics Department in 1973, and joined Seiyu Store (Present day Seiyu). Joined Ryohin Keikaku in 1992. After serving as director of the general and personnel affairs department and as the director of the Muji Ryohin operations department before being appointed president in 2001. As president he reformed the in-the-red organization from its "corporate climate", and worked to achieve a V-shaped turnaround and upward growth. In 2007, the company achieved its highest ever sales (at the time) of 162 billion yen. He moved to his current position in 2008.

What are BCHD volunteer lessons?

The volunteer lessons are lessons for managers continually held since the establishment of Hospitality & Growing Japan Co., Ltd. the BC Holdings Group education and training organization, as "lessons to provide a chance for people with motivation to make their leap forward". For each lesson, managers on the front lines of the service industry, overseas expansion, M&A specialists and other guest lecturers are invited and question and answer sessions and social gatherings are held. We provide the lessons as an opportunity for managers to make new comrades.

Assessment system design seminar

Seminar on service industry assessment system design points

"Assessment systems are the most powerful tool for personnel cultivation!"
This is the favored theory of Mr. Arimoto, who has served as the head of education and training for businesses with stores and staff all over Japan, including McDonald's and Uniqlo. Wanting to cultivate the company's ideal store managers as quickly as possible is something every manager and personnel affairs supervisor considers, however it is often that assessment systems are not linked to these considerations. In this seminar, based on his own experiences, Mr. Arimoto explains ways of thinking and points for construction of assessment systems which will serve as powerful tools in the cultivation of the ideal employees.

There are also plenty of examples where assessment systems always become overly complex, aren't put into practice in the field, or don't function. With his 40 years of field experience, Mr. Arimoto will explain "systems which actually function in the field and systems which do not impose excessive burden on the assessors" based on his own unique and highly relevant experience. It is more effective to improve assessment systems while a business is still small.

The content will prove useful for a wide variety of participants including businesses considering future shop number expansion and as well as businesses already operating under a chain system. This will be the first time Mr. Arimoto speaks on themes in front of the participants. This is a must see lecture for managers and personnel affairs supervisors.

Lecturer career outline: Hitoshi Arimoto

Mr. Arimoto began working part time at McDonald's from his first year in university and joined McDonald's Japan in 1979. Starting as a seasonal worker, he worked his way up to store manager, supervisor, and general manager, before creating the basis for employee training institutions at McDonald's and Uniqlo. He helped establish "GROWING ACADEMY" in 2012 and serves as the organization's president to impart his know-how on personnel cultivation in the store environment built up over his many years of experience in both large scale as well as small and medium businesses.

Thai observation seminar

For managers considering expanding into Thailand and overseas supervisors

Date and time: June 19, 2014 (Thurs.)-20 (Fri.)
Observation style: Meeting and dispersal on location
Sponsor : BC Holdings Co., Ltd.

Providing thorough instruction on the basics on making inroads into Thailand, which has a future estimated GDP growth rate of 4%!

As the Association of Southeast Asian Nations (ASEAN) presses for an economic union next year, Thailand, and Bangkok in particular, is garnering a large amount of attention as a location for establishing secondary bases in Asia. Despite flooding, political uncertainty and other conditions which cannot be said to be stable, a number of Japanese businesses continue to make inroads into Thailand.
Make your business decisions on business potential after getting a real direct feel for Thailand through the talks of managers and specialists.
*Number of Japanese businesses 7,839 companies (Number of businesses expanding into Thailand in 2012: Approximately 700 companies) /JETRO statistics

4 merits of expanding into Thailand

• Thailand is a pro-Japan country and there are a large number of Japanese businesses already operating there -> Over 10,000 individuals including resident officers!
• Located centrally in ASEAN -> Can serve as a hub for carrying out business in surrounding countries!
• Per-capita GDP is on the rise -> Increasing domestic demand!
• Infrastructure is in place -> Internet environment, means of transportation, living environment, etc. are all in good condition!

Participation benefits
Participation in Thai overseas Japanese merchant cross-industry networking event
In addition, this time participants can participate in Thai overseas Japanese merchant, a gathering of Japanese managers in Thailand. Having a chance to interact with managers who have built businesses in Thailand from zero is a truly unique opportunity. Don't miss this opportunity!

Differences with standard observation seminars

• Obtain all of the basic knowledge needed when expanding overseas in 1 seminar
• Further understanding of the local business environment through visits to businesses which have already expanded overseas
• Participation in Thai overseas Japanese merchant, a gathering of Japanese managers in Thailand
• Meetup and dispersal on location allows for flexibility in schedule before and after seminar

Recommended for the following types of individuals

• Managers, executives and overseas supervisors
• Individuals who want to expand local connections, or are searching for business partners
• Individuals who want to explore and consider the potential for their company's expansion overseas based on the opinions and experiences of experts

Seminar on making inroads to Thailand

The latent appeal of Bangkok, as can be seen from its 1% unemployment rate, and methods for succeeding

The majority of businesses considering expanding into Thailand share the same concerns.

• Are personnel of supervisor level sufficient for local managers ?
• Are partners required ?
• How should staff recruitment and training be carried out ?
• Where should materials be procured from ?
• Also, what about procuring financing ? Etc.

BC Holdings has provided support during and after women's fitness club "Curves" expansion into Thailand, developed the "Misawa" restaurant brand centering on the Osaka area as a test case and utilizes the know-how it has accumulated in every stage from operation to management, including product development, material procurement, personnel recruitment, and finance management, to support the overseas expansion of businesses.

We hope you take this opportunity to resolve your simple questions and worries about operation after expansion overseas.

In addition, as the director of Thai overseas Japanese merchant, Mr. Watanabe has connections with a large number of local businesses and provides support for businesses expanding into the country (especially for marketing and materials procurement), and will be making an urgent trip back to Japan to provide participants with direct local information that cannot be obtained through the internet.

Lecturer career outline: Takeshi Watanabe (representative)

While operating a rental office business aimed at Japanese companies, Mr. Watanabe also provides support for the expansion of a large number and variety of businesses from major restaurants and manufacturing to IT businesses. He has experience providing support with over 100 companies' expansion into Thailand. In addition, he also participates in a wide range of activities, including acting as the director of the Japanese entrepreneur community "Thai overseas Japanese merchant" and has deep connections with a large number of managers who have succeeded in Thailand.

Publication memorial special seminarPersonnel training seminar

How people grow up into first class

Store performance is determined by the 'customer satisfaction' = 'field force'.
As "there is no person to train employees", or "there is no time and no money to spend on training part time workers that usually quit soon", most of the companies don't educate employees good enough.
Mr. Arimoto who acted as the person in charge of personnel training of McDonald's and UNIQLO, and executive and representative directors in the service industry tells how to build "store to earn" to make an achievement!

Lecturer brief history / Arimoto Hitoshi

He begun working as part time worker when he was the 1st grade university student, and joined McDonald's as employee in 1979. After he acted as the president of the employee education organization of two McDonald's Union after a successive occupation in a part time worker, a manager, a supervisor, and a general manager.
Making use of the personnel training know-how in the store spot that he learned in big companies and small / medium size companies, he established Hospitality & Growing Japan Co., Ltd. in 2012. He acts as a president of the flat rate training service "GROWING ACADEMY" which is specialized in service industry for the first.

Vol.3Overseas expansion seminar

How SMEs win in Asia

It is necessary to fight in "spreading market" so that a company grows up stably.
In Japan, "the productive population" is going to be reduced to half by the increase in population decline, elderly person by 2050. A large glacial epoch of the store business will come soon.
The present judgment of the president greatly influences your company ten years later.Please determine "The market to fight in" now!

Vol.2Cost reduction seminar

Evolution tips are hiding in the case of others!

"Cost, labor cost, rent, advertising, sales promotion expense, utilities cost, supplies expenses, etc."
After Lehman shock, you carried out review of every cost and you may think that result was achieved. However, it is hard to evaluate company's action result fairly when "appropriate cost standard" is not clear.
In this seminar, the BC Holdings group which carried out cost adequacy consulting for more than 2,000 companies tells you about "the latest success example and the know-how". Please participate by all means as an information gathering for a further result!

Lecturer brief history / Iwasaki kyoichi

After graduating from University, he engaged in field of service industry for 25 years. The sales of the hotel that he temporary transferred were expanded about twice in 18 month. After this, he started caring out consulting other companies. In 2008 he entered Biz-Cube Consulting Co., Ltd. As the general manager of business division, he suggests to approximately 1,000 companies a year and create financial funds of approximately 2 billion yen a year now.

Vol.1Personnel training seminar

The key to create stores that can earn well

Store performance is determined by the 'customer satisfaction' = 'field force'.
As "there is no person to train employees", or "there is no time and no money to spend on training part time workers that usually quit soon", most of the companies don't educate employees good enough.
Mr. Arimoto who acted as the person in charge of personnel training of McDonald's and UNIQLO, and executive and representative directors in the service industry tells how to build "store to earn" to make an achievement! It is sure that the reaction of customers change suddenly!

Lecturer brief history / Arimoto Hitoshi

He begun working as part time worker when he was the 1st grade university student, and joined McDonald's as employee in 1979. After he acted as the president of the employee education organization of two McDonald's Union after a successive occupation in a part time worker, a manager, a supervisor, and a general manager.
Making use of the personnel training know-how in the store spot that he learned in big companies and small / medium size companies, he established Hospitality & Growing Japan Co., Ltd. in 2012. He acts as a president of the flat rate training service "GROWING ACADEMY" which is specialized in service industry for the first.